What You Entered Does Not Match Our Records Please Try Again
You're sure you qualify for this 2nd circular of stimulus checks, but the IRS and Treasury Department have been making payments since the finish of December and you nonetheless don't have your $600 check. You've estimated how big a payment y'all should await, figured out how the IRS calculates your stimulus money and you've read upward on what happens later Congress' Jan. 15 cutoff for the IRS and Treasury to send payments.
But you've all the same not received your stimulus coin, either to your bank account throughdirect eolith or in the mail as a paper check or an EIP card.
If you lot've tried to employ the IRS'southward Get My Payment app to check on the status of your payment, peradventure it's not telling you anything useful -- or anything at all. Here are some possible solutions nosotros've discovered from the first and 2nd stimulus checks. And here's what's happening now with the debated third stimulus check for $2,000.
The IRS doesn't take enough information on yous
The IRS said if the Go My Payment tool isn't sharing useful data about the whereabouts of your bank check, information technology may not have plenty information most your specific circumstance, particularly if you didn't file a 2019 tax return, didn't utilise the Non-Filers tool by November. 21, 2020 or don't receive federal benefits. You'll need to use the Recovery Rebate Credit as office of Revenue enhancement Flavor 2020 to file a claim for your missing money.
Attempt using another browser with Get My Payment
With the offset check, nosotros heard from several readers that accessing the IRS' Go My Payment tool from a different browser than the one originally used could be the key to success to using the service. In particular, some CNET readers pointed out that trying a browser other than Google Chrome worked for them. Firefox, Microsoft Border and Apple tree's Safari are common alternatives.
Lookout man this: Second stimulus checks: Everything you demand to know
Enter your address in all caps
Entering your accost in a style the Get My Payment service understands was a problem with the outset bank check and continues to be with the second. Some readers reported with the first check filling in the Get My Payment fields using all capital letters worked. The IRS said to enter your street address using this format: 123 Principal St NW #7 and to not enter the urban center, state or town on the accost line.
You lot could have typed your information incorrectly; effort again
The simplest reason the IRS might non be able to match yous with your stimulus payment status could come downwards to your keyboard. If you accidentally entered a typo, the wrong accost or a different name than the government has under your record, the tool may not be able to find you. This one is simple enough to correct -- so endeavour once again before assuming the worst.
Yous checked at the incorrect time
The IRS just updates information once a twenty-four hours, overnight, so if yous happen to fourth dimension information technology before the update comes, yous may be out of luck. Yous tin can always attempt again afterwards in the day or keep checking at the same time each day.
Yous're temporarily locked out of the Get My Payment tool
If yous see a ambiguous message that just says "Endeavour over again afterward," you might be locked out of the tool. According to the IRS, "If the information you lot enter does not lucifer our records multiple times, you will exist locked out of Get My Payment for 24 hours for security reasons. There is no need to contact the IRS."
Speaking of which, the IRS has a new preference for how you contact it -- no calling. Instead, here'southward how to go about hunting down your missing stimulus money. For more information about stimulus checks, here's everything else that could hold upwards your second stimulus payment, and how to claim any missing money afterwards Jan. 15.
Source: https://www.cnet.com/personal-finance/trouble-tracking-your-stimulus-check-via-get-my-payment-6-problems-and-how-to-solve-them/
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